“VISION 2020 – GLOBAL CHANGES AND THE FUTURE OF TRAVEL AGENCIES”
6TH – 8TH NOVEMBER 2014
HOTEL SHERATON ZAGREB
ZAGREB, CROATIA
DRAFT PROGRAM
November 6, 2014
Thursday
| Time | Description | Venue |
| … | Arrival of participants | Hotel Sheraton Zagreb |
| 12:00 – 18:00 | Registration | Hotel Sheraton Zagreb |
| 18:30 – 19:00 | Signature of UNWTO Global Code of Ethics for TourismDress code: Business attire | Hotel Sheraton Zagreb |
| 19:00 – 19:45 | Opening CeremonySpeakers:Mr. Milan Bandić, Major of ZagrebMr. Darko Lorencin, Minister, Ministry of Tourism of the Republic of CroatiaMr. Taleb D. Rifai, Secretary General UNWTOMr. Boris Žgomba, President of UHPAMr. Rafael Gallego Nadal, President of CEAVDress code: Business attire | Hotel Sheraton Zagreb |
| 20:00 – … | Welcome cocktail followed by dinnerDress code: Business attire | Hotel Sheraton Zagreb |
November 7, 2014
Friday
| Time | Description | Venue |
| 8:00 – 8:45 | Late registration | Hotel Sheraton Zagreb |
| 9:00 – 10:30 | 1st Working session – Topic: The freedom of Travel – Balancing security needs with freedom of travelChair: Mr. Pedro Ortún, Director, Tourism, CSR, Consumer Goods and International Regulatory Agreements Directorate, DG Enterprise and Industry, European CommissionKey note speaker: Taleb Rifai, Secretary General UNWTOPanellists: TBC Rapporteur: TBCDress code: Business casual | Hotel Sheraton Zagreb |
| 10:30-11:00 | Coffee Break | Hotel Sheraton Zagreb |
| 11:00-12:15 | 2nd Working session – Part 1 Topic: Tourism & Travel Distribution – The Travel Agent’s PerspectiveChair: Mr. Željko Trezner, Director UHPAKey note speaker: TBCPanellists: TBCDress code: Business Casual | Hotel Sheraton Zagreb |
| 12:15 – 13:00 | 2nd Working session – Part 2 Topic: Sustainable Tourism – The Travel Agent’s PerspectiveChair: Mr. Željko Trezner, Director UHPAKey note speaker: TBCPanellists: TBC | Hotel Sheraton Zagreb |
| 13:00 – 14:30 | Lunch | Hotel Sheraton Zagreb |
| 14:30 – 16:00 | 2nd Working session – Part 3 Topic: Tourism & Travel Distribution – The Travel Agent’s Perspective – Open DiscussionChair: Mr. Željko Trezner, Director UHPARapporteur: TBC | Hotel Sheraton Zagreb |
| 16:00 – 17:00 | Networking Coffee Break | Hotel Sheraton Zagreb |
| 19:30 – … | Gala dinnerDress code: Gentlemen Dark Suit; Ladies Cocktail Dress | TBA |
November 8, 2014
Saturday
| Time | Description | Venue |
| 9:30 – 11:00 | 3rd Working sessionTopic: International Tourism and the future of air transportChair: Mr. Michel de Blust, Secretary General ECTAAKey note speaker: Mr. Rafel Schvartzman, Regional Vice President Europe IATAPanellists: TBC Rapporteur: TBCDress code: Business casual | Hotel Sheraton Zagreb |
| 11:00 – 11:30 | Coffee Break | Hotel Sheraton Zagreb |
| 11:30 – 12:30 | Destination Croatia: “Possibilities of organizing conferences and study tours for national associations of travel agencies” – Presentations by The Croatian National Tourist Board & The Zagreb Tourist Board Dress code: Business casual | Hotel Sheraton Zagreb |
| 12:30 – 13:00 | Closing CeremonyDress code: Business casual | Hotel Sheraton Zagreb |
| 13:00 – 14:30 | Lunch | Hotel Sheraton Zagreb |
| 16:30 – … | Social Program “Experience Zagreb” followed by dinner in local restaurantDressing code: Informal (warm clothes are recommended) |