II CUMBRE MUNDIAL DE PRESIDENTES DE ASOCIACIONES DE AGENCIAS DE VIAJES

"VISION 2020 – GLOBAL CHANGES AND THE FUTURE OF TRAVEL AGENCIES"

6TH – 8TH NOVEMBER 2014
HOTEL SHERATON ZAGREB
ZAGREB, CROATIA

DRAFT PROGRAM

November 6, 2014
Thursday

Time Description Venue
... Arrival of participants Hotel Sheraton Zagreb
12:00-18:00 Registration Hotel Sheraton Zagreb
18:30-19:00

Signature of UNWTO Global Code of Ethics for Tourism

Dress code: Business attire

Hotel Sheraton Zagreb
19:00-19:45

Opening ceremony

Speakers:

Mr. Milan Bandić, Major of Zagreb

Mr. Darko Lorencin, Minister, Ministry of Tourism of the Republic of Croatia

Mr. Taleb D. Rifai, Secretary General UNWTO

Mr. Boris Žgomba, President of UHPA

Mr. Rafael Gallego Nadal, President of CEAV

Dress code: Business attire

Hotel Sheraton Zagreb
20:00-...

Welcome cocktail followed by dinner

Dress code: Business attire

Hotel Sheraton Zagreb

  November 7, 2014
Friday

Time Description Venue
8:00-8:45 Late registration Hotel Sheraton Zagreb                     
9:00-10:30 Registration

1st Working session –
Topic: The freedom of Travel – Balancing security needs with freedom of travel

Chair: Mr. Pedro Ortún, Director, Tourism, CSR, Consumer Goods and International Regulatory Agreements Directorate, DG Enterprise and Industry, European Commission

Key note speaker: Taleb Rifai, Secretary General UNWTO

Panellists: TBC

Rapporteur: TBC

Dress code: Business casual

Hotel Sheraton Zagreb                                                  
10:30-11:00

Coffee Break

Hotel Sheraton Zagreb
11:00-12:15

2nd Working session – Part 1
Topic: Tourism & Travel Distribution – The Travel Agent’s Perspective

Chair: Mr. Željko Trezner, Director UHPA

Key note speaker: TBC

Panellists: TBC

Dress code: Business Casual

Hotel Sheraton Zagreb
12:15-13:00

2nd Working session – Part 2
Topic: Sustainable Tourism – The Travel Agent’s Perspective

Chair: Mr. Željko Trezner, Director UHPA

Key note speaker: TBC

Panellists: TBC

Hotel Sheraton Zagreb
13:00-14:30

Lunch

Hotel Sheraton Zagreb
14:30-16:00

2nd Working session – Part 3
Topic: Tourism & Travel Distribution – The Travel Agent’s Perspective – Open Discussion

Chair: Mr. Željko Trezner, Director UHPA

Rapporteur: TBC

Hotel Sheraton Zagreb
16:00-17:00

Networking Coffee Break

Hotel Sheraton Zagreb
19:30-...

Gala dinner

Dress code:

Gentlemen Dark Suit; Ladies Cocktail Dress

TBA

  November 8, 2014
Saturday

Time Description Venue
9:30 – 11:00

3rd Working session

Topic: International Tourism and the future of air transport

Chair: Mr. Michel de Blust, Secretary General ECTAA

Key note speaker: Mr. Rafel Schvartzman, Regional Vice President Europe IATA

Panellists: TBC

Rapporteur: TBC

Dress code: Business casual

Hotel Sheraton Zagreb                                                                       
11:00 – 11:30 Coffee Break Hotel Sheraton Zagreb
11:30 – 12:30

Destination Croatia: “Possibilities of organizing conferences and study tours for national associations of travel agencies” - Presentations by The Croatian National Tourist Board & The Zagreb Tourist  Board 

Dress code: Business casual

Hotel Sheraton Zagreb
12:30 – 13:00

Closing Ceremony

Dress code: Business casual

Hotel Sheraton Zagreb
13:00 – 14:30

Lunch

Hotel Sheraton Zagreb
16:30 – …

Social Program

“Experience Zagreb” followed by dinner in local restaurant

Dressing code: Informal (warm clothes are recommended)